Returns & Exchanges
At Vieroots, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is as effortless as wearing our collection.
Initiate Your Request
Log into your Vieroots account and navigate to the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags are attached and the products are in their original, unworn condition.
Ship the Package
Affix the provided return label to your parcel and drop it off at any authorized courier location or schedule a free home pickup via our portal.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing